Superbuy is a long-established China buying and freight-forwarding agent for overseas shoppers. Registered members buy from Taobao, Tmall and other Chinese stores with no basic purchasing service fee, receive free warehouse inspection and item photos, keep goods in storage for 90 days, and consolidate parcels to lower international shipping costs. More than 100 shipping lines serve 200+ countries, with bilingual support and multi-currency payment.
- Founded
- 2012
- Basic purchasing fee
- Free for life
- Free storage
- 90 days (extendable to 180 days, about 10 CNY / $1.61 per item per month)
- Free QC photos
- 3 (+3 for Weidian items)
- Exchange rate
- 6.19 (as of September 2026)
- Payment methods
- Cards, Apple Pay, Wise, bank transfer, Bitcoin, Alipay, WeChat Pay, plus regional wallets
- Deposit fees
- Wise bank transfer -3.13%; credit card and Apple Pay +3.94%
- Shipping reach
- 200+ countries and regions, 100+ lines
- [email protected]
- Phone
- +86 19986924711
- Fee data as of
- 2026-09
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About Superbuy
Superbuy was founded in 2012 and pioneered the reverse cross-border shopping model — a one-stop Chinese purchasing and international shipping service for buyers outside China. Users order from domestic marketplaces such as Taobao and Tmall, and Superbuy handles payment to the seller, receiving, inspection, storage and onward delivery. Its Superbuy Spreadsheet search tool gives bulk access to domestic product listings so shoppers can compare prices, styles and sellers before importing a link into their account. Core services include lifetime free basic purchasing, free in-house inspection with photos on arrival, and 90 days of free storage. Parcels can be consolidated and reinforced to reduce freight spend, with 100+ shipping lines covering 200+ countries and clear published pricing. The service is operated by DOT Technology Hong Kong Limited (Registration No. 72396324) and includes bilingual customer support, multi-currency payment and end-to-end handling from sourcing to international delivery.
Is Superbuy legit?
Superbuy has operated since 2012 and is one of the earliest reverse cross-border shopping platforms in China, run by DOT Technology Hong Kong Limited (Registration No. 72396324). Public traffic data puts the site at roughly 2.65–2.75 million monthly visits, placing it among the largest agents in the field. Our testing team placed orders through the platform and used the spreadsheet search tool, and the payment, warehouse and shipping steps matched the published process.
Where Superbuy is most used
Traffic data shows Superbuy's largest audiences in the United States, the United Kingdom, Canada, Australia and France. That reach matters when you pick a shipping line: popular destinations usually have more routes to compare, and customer support operates in both English and Chinese.
Payment methods and transaction fees
Superbuy accepts an unusually wide range of funding options: credit and debit cards, Apple Pay, Wise, UnionPay, bank transfers, Alipay and WeChat Pay, plus a long list of regional wallets and Bitcoin. Pricing as published in September 2026: Alipay and WeChat top-ups are free but can take 1–60 minutes to credit; Wise bank transfers sit at about -3.13%, while credit card and Apple Pay top-ups add about 3.94%. Regional fee examples include MyBank 1.5% + €0.22, iDEAL 2% + €0.30, Bancontact 0.5% + €0.30, BANCOMAT Pay 1% + €0.10, MB WAY 1.5% + €0.15, PayU 2% + €0.30, BLIK 2% + 0.7 PLN, PIX 2% + $0.05, PayID 2.9% + $0.30, Trustly 3% + $0.40, Kakao Pay and GCash 2.7% + $0.30, PromptPay 2.5% + 15 THB, PayNow 1.5%, DANA, Touch 'n Go and GrabPay 2.5%, Mercado Pago 3.5% and Turkish bank cards 3.8%. Fees change, so confirm the current rate in your account before topping up.
Storage, inspection and paid extras
Warehouse inspection and three QC photos are free, with three additional photos for Weidian items. Free storage is 90 days from check-in and can be extended to a maximum of 180 days at about 10 CNY ($1.61) per item per month. Free returns and exchanges apply once per month; beyond that they are charged on a sliding scale. Paid add-ons include extended storage, second inspection, detailed inspection and photography, product video shooting ($3.23), live model try-on photos ($4.84), power-on testing for electronics ($1.93), ironing ($3.23), thread trimming ($0.80), tag removal ($0.48), dust bags and bubble packaging (about $0.50–$0.80), moisture-proof bags ($0.96) and wooden crate reinforcement ($40.38). Once shoe-box removal, tag removal or power-on testing is applied, the item cannot be returned.
Consolidation, points and shipping costs
Combine items in the warehouse into a single parcel and compare routes: Superbuy offers more than 100 shipping lines covering over 200 countries. Freight is prepaid on estimated weight and any difference is refunded to your account balance when the packed parcel weighs less. Because charges follow actual and volumetric weight, adding small items such as socks, underwear or phone cases to a parcel often costs nothing extra. Points earned by checking in, completing your profile, sharing and shopping convert at 100 points = 1 CNY and can be applied to merchandise or shipping; members can reach up to a 10% shipping discount, with a birthday package offering up to 20%. Superbuy Prime, a paid membership, takes a further fixed percentage off international shipping all year.